Last Updated: May 2026
Welcome to FoodAssistant.ai. We are committed to protecting your personal data and your privacy. This Privacy Policy explains how we collect, use, store, and share your information when you visit our website, use our automated meal planning services, or book sessions with our onboarded nutritionists.
By accessing or using FoodAssistant.ai, you agree to the terms of this Privacy Policy.
1. The TL;DR (Too Long; Didn’t Read) Summary
We value your trust. We collect your basic information and health metrics solely to build your personalized meal plans and connect you with qualified nutritionists. We do not sell your data to third parties, and we protect your health metrics with industry-standard security. You have full control over your data and can request its deletion at any time.
2. Information We Collect
To provide you with precision meal planning and expert support, we collect the following categories of information:
- Account & Identity Data: Your name, email address, and phone number when you register, join our waitlist, or sign up for our newsletter.
- Health, Fitness & Dietary Data: Your age, gender, height, weight, fitness goals (e.g., weight loss, muscle gain, maintenance), dietary restrictions, food allergies, and local cuisine preferences.
- Consultation Data: Information, notes, and goals shared during your 1-on-1 sessions with our onboarded nutritionists.
- Technical & Usage Data: Your IP address, browser type, device information, and data on how you interact with our website (collected via cookies and analytics tools).
- Payment Data: All financial transactions for premium services or consultations are processed securely through verified third-party payment gateways (e.g., Paystack/Flutterwave). We do not store your raw credit or debit card details on our servers.
3. How We Use Your Data
We use your information strictly to deliver a high-quality, customized experience:
- To calculate your estimated energy requirements and generate automated, structured meal timetables.
- To deliver your meal plans and booking confirmation emails straight to your inbox.
- To securely share your dietary metrics with your assigned nutritionist before your consultation.
- To send you platform updates, healthy eating tips, and marketing communications (which you can opt out of at any time).
- To analyze website traffic and improve our AI logic.
4. Data Sharing and Third Parties
We respect your privacy. Your data is only shared under the following strict conditions:
- With Our Onboarded Experts: Your dietary and health metrics are shared with the professional nutritionists you book sessions with so they can build your custom plans.
- With Service Providers: We share data with trusted third-party tools that help us operate our business (such as email delivery systems, cloud hosting, and website analytics). These providers are legally bound to protect your data.
- For Legal Compliance: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., under the Nigeria Data Protection Regulation – NDPR).
5. Important Disclaimer: No Medical Advice
FoodAssistant.ai provides smart, data-driven nutrition support and structured meal timetables designed for educational and general wellness purposes.
- Our automated plans do not explicitly display strict calorie counts or clinical macronutrient distributions unless specified during a private consultation.
- The content on this platform is not a replacement for clinical medical advice, diagnosis, or treatment. If you suffer from severe medical conditions, chronic illnesses, metabolic disorders, or clinical eating disorders, please consult with a medical doctor or a specialized clinical dietitian before starting any new meal regimen.
6. Data Security and Retention
Security: We implement robust administrative and technical security measures, including SSL encryption, to safeguard your personal and health metrics against unauthorized access, loss, or alteration.
Retention: We only retain your personal data for as long as necessary to provide you with our meal planning services.
7. Your Data Rights
Under applicable data protection laws (including the NDPR), you have the following rights regarding your information:
- The Right to Access: You can request a copy of the personal data we hold about you.
- The Right to Rectification: You can request that we update or correct any wrong metrics (such as an incorrect weight or goal setting).
- The Right to Deletion: You have the “right to be forgotten” and can request that we completely erase your data from our systems.
To exercise any of these rights, please contact us using the details below.
8. Cookies
We use cookies to enhance your browsing experience, remember your preferences, and analyze our traffic. You can choose to disable cookies through your individual browser settings, though doing so may limit your ability to use certain features of our platform.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our technology or legal requirements. When we make changes, we will update the “Last Updated” date at the top of this page. We encourage you to review this policy periodically.
10. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your data protection, please reach out to us at:
Email: hello@foodassistant.ai